Privacy Policy

Privacy Policy for Yeti Floor and Carpet Cleaning

Effective Date: September 17th, 2024

At Yeti Floor and Carpet Cleaning (“we,” “our,” or “us”), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information: This includes your name, email address, phone number, home address, and other contact details that you provide when filling out forms, booking services, or contacting us.
  • Payment Information: If you purchase our services, we collect payment information such as credit card numbers, billing addresses, and related financial data.
  • Technical Information: We collect certain information automatically when you visit our website, including your IP address, browser type, device information, and browsing behavior.
  • Cookies: Our website may use cookies and similar tracking technologies to enhance user experience and provide analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process and fulfill your orders, respond to inquiries, and provide customer support.
  • Payment Processing: To handle payments and transactions securely.
  • Communication: To send service updates, special offers, and marketing communications (with your consent).
  • Analytics: To analyze website performance and improve user experience.
  • Compliance: To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, hosting, and other operational tasks.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if needed.
  • Marketing Preferences: You can opt out of receiving promotional emails by following the unsubscribe link in those communications.
  • Cookie Settings: You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

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